We abide by the Privacy Act 1988, ensuring that your personal information remains confidential and is stored securely. This includes your name, contact details, any medical information that we have received about you from any medical or allied health professional referrers and our own clinical notes. At your initial appointment, you will have to give consent for Higher Function Physio & Pilates to send reports to other health professionals and any relevant third parties currently treating you (if applicable) before being assessed and treated by our therapists. We will securely destroy any personal information about you that we do not deem relevant.
You have the right to access any of your personal information, including any clinical notes that we have made about you. If this information is needed by a lawyer or third party, there may be a charge associated with this access. Any reports required by third parties will involve a charge.